Privacy Policy

Helen’s Make-up (helens-makeup.si)

Last updated: 24 February 2026

1. Data Controller

Helen’s Make-up
Trojane, Slovenia
Email: info@helens-makeup.si

2. Personal data we collect

We may collect and process the following data when you use our website or contact us:

• Identity & contact data: name, email address, phone number
• Communication data: messages you send via contact form or email
• Booking-related data: details needed to arrange and provide services
• Technical data: device and browser information, IP address (where applicable)
• Cookies: see our Cookie Policy (if available on the website)

3. Purposes of processing

• To respond to enquiries and communicate with you
• To manage bookings and provide requested services
• To maintain and improve website performance and security
• Marketing communication (only if required consent is given)

4. Legal basis (GDPR)

We process personal data based on one or more of the following legal bases:

• Consent (e.g., marketing where applicable)
• Contract (to provide services you request)
• Legitimate interest (e.g., responding to enquiries, website security)

5. Data retention

We keep personal data only as long as necessary for the purposes described above, and as required by law.

• Enquiries / contact messages: typically up to 12 months
• Booking-related communication: as needed to provide the service and handle requests
• Marketing data (if consent is given): until you withdraw your consent

6. Sharing of data

We do not sell your personal data. We may share data only with:

• Service providers necessary to run the website and deliver services (e.g., hosting, email), acting as processors
• Authorities or third parties when required by law or to protect our legal rights

7. Your rights

Under GDPR you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing (where applicable)
• Withdraw consent at any time (for processing based on consent)
• Data portability (where applicable)

You also have the right to lodge a complaint with the competent data protection authority.

8. Security

We use reasonable technical and organisational measures to protect personal data. No internet transmission is fully secure.

9. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at
info@helens-makeup.si.